In a statement to Engadget Microsoft has admitted that the 360 may be scratching discs “through normal wear and tear.” after Dutch TV show “Kassa” ran a piece demonstrating that the 360 was the culprit behind a specific pattern of scratches. After an initial statement was a little unclear regarding Microsoft’s stance on the accusation they came back and clarified things a little.

” We encourage any Xbox customer who believes that their discs have been scratched in the same manner as identified by KASSA, to contact us at www.xbox.com/supportor 1-800-4-MY-XBOX for additional information. We will examine the console and make appropriate repairs if necessary in order to restore the console to full working order, as well as provide customers with information on how to obtain replacement discs should they need them.”

(From Engadget.)

Leave a Reply

Your email address will not be published. Required fields are marked *