The other day, I wrote an article about how I’m pissed about Nintendo’s lack of communication with consumers. How many freakin’ times do I have to call up EB Games or Gamestop asking if they have any Wii’s in stock?
This got me thinking. There’s an even greater shortage of PS3s than Wiis. But in my view the problem is fundamentally different. Sony has been up front and forthright about the fact that it is running behind on production levels for PS3. However, Nintendo has given absolutely no public indication of why the Wii is in short supply. Presumably, they want us to think that the sole reason is high-demand. But from what I hear, Nintendo, too is running into production problems and will not have as many Wii’s shipped as they earlier reported.
As I said in my earlier piece, the main problem is no the lack of availability for the Wii, but the lack of communication from Nintendo. On the other hand, PS3 availability is quite limited, but Sony has set our expectations in the right place and been honest in telling the consumer exactly why the PS3 is not as widely available as we had hoped.
So, I remain pissed at Nintendo and not at Sony and the reason has everything to do with lack of communication with customers.